Terms & Conditions

The terms & conditions below govern the use of Jasmine General Trading ltd. Please read carefully the terms and conditions before you proceed to register with us or order online.

 

You must be over 18

Please note that under our terms & conditions, children who are under 18 are not allowed to access our website. If you do not qualify, please refrain from using this website.

 

Information about us.

 

www.jgtltd.com is a site operated by Jasmine General Trading Ltd. We are registered with company number 10134567.

 

Website Access

 

Jasmine General Trading website cannot be used for any sought of fraudulent purposes. Any person doing so would have to face legal proceeding and sued. The images on this website can be used for illustration and information purpose only and the actual product could vary from that shown.

 

Copying or downloading of the information from the website is forbidden for personal use or any third party or for the benefit of other merchants.

The website shouldn’t be used in any way that causes or is likely to cause interruption of any sought to its working. Sending any illegal material, offensive, abusive, obscene, chain letters, mass mailings, software virus beaching these would be illegal and forbidden.

 

Jasmine General Trading website or any portion of this website may not be duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not use any Jasmine General Trading logo or other proprietary graphic or trademark as part of the link without our express written consent.

 

Purchase Contract

Placing an order via our website or telesales you are offering to contract with Jasmine General Trading on the basis of these Terms and Conditions. This Contract shall be in effect when Jasmine General Trading ltd acknowledges acceptance of your order or delivers the products to you, whichever occurs earlier. The Contract is subject to availability of stock. We may amend published prices along with the offers at any time prior to formation of the Contract in accordance with this Condition. Any current price list replaces all previous price lists.

We at Jasmine General Trading Ltd reserve the right at all times at our sole discretion to amend these Terms and Conditions at any time. Thus these conditions would be applicable for all the orders, which are placed at the time of amendment.

We will notify you by email to the email address you have provided to us as soon as possible to confirm receipt and details of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered and at this point the purchase contract will be made and we will supply the goods to you in accordance with these Terms and Conditions.

 

Prices on website differs to the prices in warehouse so please be informed that if you have any query to sought out the customer id would be easy accessible at the time you speak to our telesales. At times the stock might be less, which wouldn’t allow purchasing the product or it might be not in stock, we request you to wait until it shows in stock or you could contact us.

 

Payment & Order Cancellation

 

Payments for the orders placed are due within 5 days of receiving your email invoice, after this order could be cancelled. You will receive the email invoice within 12 hours after placing the order. We reserve the right to cancel any transaction. Partial payments are not accepted. We accept credit, debit & master cards for payment.  At times we might ask for documents for verification about you or your business, which you need to send us at info@jgtltd.com mentioning your customer id.

 

If in any circumstances an order has to be cancelled then it should be done as soon as possible. Order cancellation after dispatch will make you liable to request a return.

 

Delivery & Returns

 

The order will be processed within 24 hours and dispatched once we receive full payment confirmation. A confirmation email with dispatch details will be sent to the registered email address. Any changes with regards to delivery will be accepted if informed prior to dispatch. Once the goods are dispatched for delivery no changes can be made either to the day of delivery or to cancel the order.

 

Returns are accepted within 14 days from the date of dispatch of the order, the returned product has to be unboxed, in its original [unopened] packaging (with any seal or shrink-wrap intact), with any labels still attached, failing to do so the goods wouldn’t be accepted.

If the condition is followed then we will send a replacement delivery for the damaged products or credit for the damaged. This does not affect your statutory rights as a consumer.

 

Privacy

This privacy policy sets out how Jasmine General Trading uses and protects any information that you give Jasmine General Trading when you use this website.

Jasmine General Trading is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Full Name and Job title
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from using our website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Jasmine General Trading at info@jgtltd.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

 

Complaints or Suggestions

 

If you are not satisfied with our service or if you need to give suggestions with regards to our website then write to us on info@jgtltd.com.

 

 

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